Tripadvisor reviews

3.5

51% would recommend to a friend

(1,366 total reviews)
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Matt Goldberg

25% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

I gave 2 stars only as these are the 2 great things we had at TripAdvisor and wasn't affected by the great fall-out we had starting from October 2014; one is the great multi-culture where you would enjoy working with work mates from different cultures, two is the many benefits we've enjoyed on the top of salary like health & dental coverage, well-being benefits, travel reimbursements and hotels discounts...etc.

Cons

Lots of cons, where to start from? Not being able to have career progression when you deserve it, I had my promotion finally after 2 years of hard work and being a star in sales but there were others who deserved also to get their chance while some others had it and they never deserved it. The main issue with TripAdvisor is that the brains of the company and I mean the top management don't know exactly what is the value of Business Listing as our main product in our department so pricing kept changing for at least 5 times in the past 2 years trying to "milk"the hotels by every mean, so today for example the sub fees are $499, then it's $1500 then another month $12,000 then back to $4,000! A hotelier would wonder where do we get our prices from and why we keep changing; the answer is the magic ROI! We estimate the hotels profits and therefor we gave ourselves the right to share their imaginary non-guaranteed profits with real expensive upfront sub fees instead of our old pricing sheets where it was fair to hoteliers and to sales people as well. Because of this unrealistic pricing and targets as well everyone now is jumping ship, thanks TripAdvisor for the lovely time and experience we gained but you have just lost your assets which are US THE SALES PEOPLE to other companies who will benefit from us and invest in us too. I am not happy I had to seek another job, me and the old and the fresh employees as well, when someone leaves now we say "Congratulations", and I advise anyone now who's applying to work for TripAdvisor in Oxford to have a quick look at the call center on his way to the interview room, what indication do you get when you see half of the desks are empty? It means only one thing; people leaving are more than people coming. I would add more cons about working at TripAdvisor but I put the main one as this is what would interest someone applying now and wants to know the reality about this company.

1.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits, good office ambiance, people.

Cons

Low salaries, only good if you are really the number 1 top performer over the whole office for a long time. No career opportunities (very rare). Too many changes in a very short period of time (sometimes overnight), makes you wonder if they actually know what they are doing. The product. The product. The product. No one wants to admit that the products has many faults, they always try to blame something or someone else. Management is here only for supervising, no real leadership/managerial skills. Super high turnover rate. All the good salespeople are leaving within 6 months. PS: REFERRALS GIVE YOU 6300 pounds extra! 4 times your salary - Explain this logic!

3.0
Oct 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Employees are smart Engineer cares about work and quality

Cons

Been with Tripadvisor since it was at Needham. It was a very positive experience the first couple of years, but since then, things have been deteriorating. It could be because of stock falling, from high above $100 down to $30 some at some point, Tripadvisor has become more tense and cautious. The motto the last few years have been 'cutting overhead'. That so-called 'overhead' leads to following effects: team downsized to half (many lefts but not many new fillings) but double up the works, snacks got cut down (even got rid of the paper cup on all of the upper floors), a handful of reorgs. When I started working at my current position, I realized the culture at Tripadvisor has not been better either. For one, Tripadvisor doesn't invest much in the employee. There weren't much of the training. For example, unless it's directly applied to the individual existing works, request for attending conference most likely will get turned down. Over the last 6 years, I haven't got to attend one single conference. Transparency at Trip hasn't been at it's best compared to other companies. For instance, employees have submitted questions but never get answered. At townhall, there is generally only a few minutes for addressing a few questions. But one thing that has gone the wrong way above all is the management. I've literally witnessed company letting the good employee go instead of working to keep them. If management wants you to go, they will make things difficult for you so you can quit yourself. If management thinks a team does not add value to their own agenda, they let the team slowly dying on its own instead. There are good management, so it depends on which you joined, but CoreX eng management is not one

Viewing 88 - 90 of 1,366 Reviews

Glassdoor has 1,686 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.