Tripadvisor reviews

3.5

51% would recommend to a friend

(1,372 total reviews)
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Matt Goldberg

24% approve of CEO

23% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, insurance, travel pay, food, snack, drink, good place to learn in sales skill and travers industry, good colleagues, competitive offer that all

Cons

Work-life not balances, management and organization not develop yet and a lot of changing inside. Target impossible to achieve. not much opportunity to gown there. limited opportunity.

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Tripadvisor Response
6y
Thank you for taking the time to provide feedback for the Singapore office. We are happy to hear your great feedback on our benefits, learning opportunities and team members. It is however disappointing to learn that your experience hasn’t been completely positive. As a global business across different regions, I can understand that at times you feel stretched as we continue to drive the business forward. However we do enable a flexible working environment and when relevant also support working from home to better empower working across time zones and improving work life balance. In TripAdvisor we adopt a competitive Sales Incentive scheme whereby the achievement of targets is highly rewarded across numerous territories within the APAC region, and this scheme has proved to be very successful. This success has allowed individuals to have the freedom to work as they need in order to reach their targets. We are constantly striving to become a better sales organisation and are continually improving our sales tools to utilize the latest in reporting and metric standards to provide transparency and support to our teams with the most up to date data with the aim to help them achieve their goals and professional development. This may be perceived as the constant change that you have experienced. We also work hard to identify strong talent, providing different career tracks - managerial or individual contributor within our sales organisation and the broader TripAdvisor business units. We would love to have a conversation with you to better understand your challenges and solutions that might address the concerns you raised. Many thanks, Amolakh Calais
1.0
May 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing Colleagues Lunch 3 times a week Nice Canteen

Cons

Not sure where to start. It is hard to believe how management treats their workers. People are human beings with values and ethics. The problem is, that people are treated without respect of identity, creativity, professionalism and innovation. Management does not listen to top talents, rather judges their ability to innovate and improve processes. What is worse, such talents will be penalized for driving success and innovation and seen as the black sheep, ultimately leading for them to leave. I have never seen something like this in any other company. It feels frustrating, and I can't understand what the reason is, but it feels as if the pressure is to high to cope with, and as a result leadership is not seeing what could potentially solve the problem. There is also a problem with compensation and top talents rarely get what they initially thought due to constant changes to comp plans even after a quarter closed.

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Tripadvisor Response
7y
Thank you for your candid feedback. It is unfortunate that you did not have a more positive experience working at TripAdvisor. There are a few items listed in your review that I want to address, but would ask that if you have the time to discuss in more details, please let me know. We are building out an amazing team and workplace here in Dublin and it will be through feedback that we succeed. The Dublin sales team very much rewards top performance and talent. This goes beyond our compensation plan and also includes incremental training, opportunities to attend industry events, and exposure to our senior leadership. The guidance of our top talent, and those that embrace our core values, are what allow us to continue improving. This is part of our culture and we will always reward and listen to our best people. TripAdvisor’s long-term strategy is discussed openly at all company events. The strategy we take over the short term or long term is to deliver on our purpose - to inspire and enable people to confidently explore, experience, and share our world. I will take your feedback to look at how we better ensure people are aware and aligned to our company strategy going forward. I do hope you have time to reach out directly to me and provide more specifics as it will help shape what is becoming an amazing team. I also wish you all the best in your future endeavors. All the best, Sam
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Glassdoor has 1,692 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.