May 2, 2019
Tripadvisor Response
6yThank you for taking the time to provide feedback for the Singapore office. We are happy to hear your great feedback on our benefits, learning opportunities and team members. It is however disappointing to learn that your experience hasn’t been completely positive.
As a global business across different regions, I can understand that at times you feel stretched as we continue to drive the business forward. However we do enable a flexible working environment and when relevant also support working from home to better empower working across time zones and improving work life balance.
In TripAdvisor we adopt a competitive Sales Incentive scheme whereby the achievement of targets is highly rewarded across numerous territories within the APAC region, and this scheme has proved to be very successful. This success has allowed individuals to have the freedom to work as they need in order to reach their targets.
We are constantly striving to become a better sales organisation and are continually improving our sales tools to utilize the latest in reporting and metric standards to provide transparency and support to our teams with the most up to date data with the aim to help them achieve their goals and professional development. This may be perceived as the constant change that you have experienced.
We also work hard to identify strong talent, providing different career tracks - managerial or individual contributor within our sales organisation and the broader TripAdvisor business units. We would love to have a conversation with you to better understand your challenges and solutions that might address the concerns you raised.
Many thanks,
Amolakh Calais