TransUnion reviews

3.6

59% would recommend to a friend

(2,788 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the most talented people I've ever worked with were at this company. Most have since left, voluntarily or through restructuring. Compensation and benefits have been above average, in my experience, although 2023 bonuses were lower and 2024 bonuses are not looking good.

Cons

Having a toxic culture may be common to financial services firms in general, but TransUnion wasn't a healthy environment even prior to the current economic troubles. It's significantly worse coming into 2024. TransUnion has never managed to integrate any of their acquisitions, creating lots of chaos and making it impossible to have consistent processes or technology. After yet another restructuring and significant reduction in staff, it's clear that as many commodity jobs and middle management positions will be relocated to cheaper geographies. It's not a good time to be a US-based employee at TransUnion.

1.0
Dec 6, 2023

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Money is good for the most part.

Cons

Benefits are not great. Low amount of HSA contributions by the company. Dental is going out of network for all of our family’s dentists. Layoffs is another one. They sent out an email about layoffs the week before thanksgiving. Had a couple virtual meetings to go through the email but no one on the calls could go into specifics. Two weeks later they sent an email noting that anyone who is going to get laid off will receive a meeting invite with HR and their manager for the next day and it would be sent out by end of day. They sent this to the entire company.

2.0
Mar 28, 2023

Going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: Decent work/life balance, good FTO, depending on your team. There are some great people here, but they're starting to leave.

Cons

Benefits are tanking fast. The prices are going up and the coverage (especially for prescriptions and women’s health) have gone WAY down and get worse every year. The messages that say they care about associate well-being get old when health coverage is such an afterthought. Salaries aren’t on par with other organizations. They’re low for how “lean” TU runs vs. the amount of work expected from each associate. If you question it, managers will tell you it’s more than you’d make somewhere else, but it’s not the case. Bonuses are VERY low. Little accountability for upper management. 360 reviews should be mandatory for certain levels of leadership. They get away with disrespectfulness that would get an associate fired and there are zero safe ways for feedback. If you’re not a developer your technology will suck. Everything is fixed with a bandaid. Rollouts to associates are messy and disorganized. Processes that should be simple and straightforward are over-complicated by change-resistant leadership and outdated tools. The culture is getting bad. It used to be a friendly, laid-back place to work. But the heavy focus on acquisition seems to have diverted focus from maintaining culture. They’ll use this as an excuse to force us back into the office, but the real issue is in the hiring, the overall lack of accountability of management, etc. A lot of negativity has been festering with no remediation, and it’s only going to get worse.

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TransUnion Response
2y
Thank you for taking the time to leave a review. At TU, we are always improving and changing our benefits package based on the needs of our associates. Our management team works collaboratively to ensure that our associates and teams are being supported through our benefits and work culture. Our management team cares about all associates, as we always aim to create a professional environment where associates feel comfortable with the culture at TU. If you want to discuss further, feel free to reach out to me directly. -Teedra Bernard, Chief Talent and Diversity Officer
Viewing 37 - 39 of 2,788 Reviews

Glassdoor has 3,165 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.