Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 544 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 465 reviews)); "They have work from home and flexible work hours." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 378 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Layoffs are common and job stability is a concern" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,791 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Aug 7, 2014

Loved my job for 2 years. After Cigna buyout, not so much

Senior appeals associate

Recommend

CEO approval

Business Outlook

Pros

Good salary, Okay benefits. Nice coffee machines. Comfortable work area.

Cons

Little to no merit increases since Cigna took over. You have to be perfect to get any merit increases or be very well liked by management. If you're not part of the "clique" you'll be treated like an outsider. If you're not a favorite they well hover over your work and wait for every little mistake to harass you about. Management tells you to ask questions, but when you do, they give you attitude and make you feel stupid. Several people have left my department (Part D appeals) because of it. I've witnessed several managers, team leads, and supervisors make rude and offensive comments about other employees in my department.

1.0

Jun 10, 2012

My experience with Cigna was awful!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

The hours are flexible. The rank and file are pretty decent folks. The amount of vacation time received is good.

Cons

The management is ambiguous and disappointing. It is like working inside of a Charlie Brown comic strip. You hear the muffled adult sounds, you have the football pulled away at the last moment, and only the dog makes sense. It is a waste of time to work here.

3.0

Jan 22, 2012

Mostly satisfied but not totally compensated for my knowledge and experience

Rn case manager

Recommend

CEO approval

Business Outlook

Pros

Training and career development is encouraged. My direct manager is very knowledgable of her role and supportive. Work at home is a plus.

Cons

Performance reviews are very awkward and a constance source of criticism by the employees because they are not really relevant. Your raises (supposedly based on performance) are given based on a 3 tier Bell Curve of high,medium and low and the management is told exactly how many employees can be "graded" in the high performance area no matter what the individual achievement. Work/Life balance is just a catch phrase. The expectation is that you work > 40 hours a week with constant vacation/sick coverage

Viewing 286 - 288 of 6,791 Reviews

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