Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 544 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 465 reviews)); "They have work from home and flexible work hours." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 378 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Layoffs are common and job stability is a concern" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Sep 23, 2014

Let me go without severance from a fifteen year career

Business project senior specialist

Recommend

CEO approval

Business Outlook

Pros

I was compensated well and had flexibility to work from home

Cons

I got blindsided with a job elimination with no severance after fifteen years of severance. Too many layoffs and the review process is too rigid. They have to select people who are under performing even if there aren't any.

4.0

Sep 14, 2014

Opprotunity

Customer service advocate

Recommend

CEO approval

Business Outlook

Pros

While there is a lot of room for growth within the company some people worthy of it do get passed over due to favoritism. Some have worked hard and it is not paying off. If you play the game you will move. Work life balance and the managers working with you in the event of something unexpected happening is amazing.

Cons

being passed over for opportunities after working towards goals managers set for you and having others picked who put less work in. The health benefits are not the best either, which is funny since we offer them, I have worked on accounts that have better benefits than i do. It's a huge let down and hit to moral.

1.0

Aug 23, 2014

Not a nice company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have to admit that I actually don't see any pros except that the meals for lunch are not too bad :-)

Cons

Cold atmosphere, the employees are looking stressed and unhappy. I worked as a CSR in this company, my main (or almost only) task was sending emails to the members....No diversity+ every email was corrected (punctuation, dates,..)+ have to reach a certain productivity every month if you don't then you are quiet fast out of the company. You have a training but wasn't good either. The salary is at best average. I would only "recommend" this company if you don't mind working under a lot of pressure and you like repetitive/monotonous tasks. Furthermore, you should have studied languages as 90% of the employees otherwise it is quiet difficult.

Viewing 283 - 285 of 6,792 Reviews

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Jobs at The Cigna Group

Responsable de Procesos

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Responsable de Procesos

Madrid

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Ejecutivo Comercial | Business Developer B2B

Spain

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Ejecutivo Comercial | Business Developer B2B

Madrid

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Fraud Analyst – Payment Integrity

Madrid

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Let me go without severance from a fifteen year career

Opprotunity

Not a nice company!

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group