The Cigna Group reviews

Toxic please stay away if you can. Tribalistic management If you aren't managers pet forget growth Don't put your energy there, if you die they get next person on line HR is super toxic worst thing that ever happened to that organization Work is 13hrs a day, forget family friends and me time, 8hrs is just for the contract 2 Supervisors are whack, they will make you hate yourself and even contemplate suicide Targets are exaggerated and you cannot question Don't tell the truth, you will have rough time Put God first and start applying for another job sooner than later. It's not pleasant at all.

corporate is extremely out of touch with the people doing the job. Constant changes that just make your job harder and then your performance metrics never change even if stuff is added to what you have to do on your calls and what you have to do after your calls. If you want to be micromanaged to the point where you go insane you should do this job. If you want emails about being out of your schedule adherence by .03% do this job. If you never want to be recognized for doing a good job and have your call coaches CONSTANTLY give you progressing notes when you had a great call do this job. If you actually care about the customer and want to make sure they have a good experience that is truly focused on them and not just about what the procedures say to the letter this job is not for you. Also, if you want to have your raises taken away you should work here.