Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 559 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 441 reviews)); "Work from home is great" ((in 401 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 370 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 311 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "Poor training and very easy to get lost in the administrative nonsense" ((in 143 reviews)); "bad managers are not removed" ((in 143 reviews)); "Poor management and leadership." ((in 90 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 68 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

May 6, 2022

Company has no structure and lack professionalism and will overwhelm you with training material

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good paying job and good benefits good schedule

Cons

Too much information during training Trainers are unprofessional and don’t know the material Too much information to be taught during training until your brain feels like mush and your overwhelmed and drained

5.0

Mar 24, 2022

Great place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is really good. I have always been able to take the time that I need to. The tech stack that teams use is always the latest and there is an innovations department that is always looking at new technologies as they come out and help teams get ramped up on them so they can use them. My compensation has been really good but lower than industry standard. Bonuses have also been really good. I have only ever worked here so I’m not really sure what it’s like elsewhere but still seems pretty good.

Cons

Health benefits are not great. When I started my manager gave me some bs reason that since we are in healthcare we need to live healthy lives.

2.0

Sep 2, 2021

Not a real tech company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible remote policy Learn about healthcare Use modern tech stack (depends on team)

Cons

Engineering talent bar is low. Engineering management hardly technical, force poor top-down decisions. Company is obsessed with Agile process, but has no clue how to develop software. Agile coaches and scrum masters are condescending, borderline abusive to engineers. Product owners are more like domain experts, no real background in building tech products or working with engineers. Hold you to unrealistic deadlines, throw engineering under the bus when things are late. Prefer to look good rather than to build good software. Too many contractors and remote teams that do nothing. Comp is below average, and health insurance plan is weak, especially for a health insurance company. No raise last year, even though company has done very well.

Viewing 187 - 189 of 6,792 Reviews

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