Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 559 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 441 reviews)); "Work from home is great" ((in 401 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 370 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 311 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "Poor training and very easy to get lost in the administrative nonsense" ((in 143 reviews)); "bad managers are not removed" ((in 143 reviews)); "Poor management and leadership." ((in 90 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 68 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jun 14, 2023

Run away

Business analytics advisor

Recommend

CEO approval

Business Outlook

Pros

The paycheck arrives in my bank account every 2 weeks.

Cons

The culture is bone chillingly reptilian. Every decision is about money- no one thinks of our members well being. The company is ending remote work. Communications for this have been patronizing at best. Executive leadership does not live on planet earth. I expect layoffs to follow if enough people don’t quit. Return to office will cause major brain drain as the best and brightest exit. No way I’m here in 6 months.

1.0

Jun 14, 2023

Disorganized and disrespectful

Senior manager

Recommend

CEO approval

Business Outlook

Pros

None anymore with return to office policy

Cons

Broad policy that most will have to return to an office even though many were remote well before Covid. Roll out and communicate of this have been extremely insulting.

4.0

Apr 4, 2023

Good company, but it is a big company...

Sr advisor

Recommend

CEO approval

Business Outlook

Pros

Cigna's leadership is sharp. The CEO David Cordani is a brilliant guy and he seems to surround himself with very sharp and capable people. They are heavily geared toward growth and always looking for ways to expand upon current offerings to strategically tie them to new opportunities to increase revenue and earnings. Pay is good and benefits are good too. Good performance is usually recognized but...

Cons

Cigna is a LARGE company and politics are a huge element of climbing the ladder. Also remember that large companies have to contain a certain amount of political correctness too so if that's not your bag you may find it a little off-putting as Cigna has more than their fare share. Sometimes there are territorial maneuverings among certain leaders/divisions which can cause frustration at the Director, Manager and Associate level due to mission creep but it kind of goes with the territory.

Viewing 181 - 183 of 6,792 Reviews

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