Teladoc Health reviews

3.0

44% would recommend to a friend

(904 total reviews)
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Chuck Divita

43% approve of CEO

27% positive business outlook

Teladoc Health has an employee rating of 3.0 out of 5 stars, based on 904 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

904 reviews
2.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team members - those who produce work are great partners. Open collaboration, good communication.

Cons

Lack of corporate strategy, low visibility in to how initiatives 'move the needle' and low morale after several years of repeated layoffs and restructuring. Low commitment to quality as observed through reduced investments in quality management. Poor documentation, no SOPs, and constant changes result in confusion and frustration among peers. Lots of offshoring to save on costs, so get ready to work with a team of contractors who are likely over employed and produce mediocre results with no accountability. Bullying from Director and VP levels. Lack of resources required to purchase tools needed to perform job functions effectively. Lost significant money on investing in this company, both from RSUs earned and money invested as part of the ESPP.

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Teladoc Health Response
1y
Thank you for taking the time to write a review. What you have described is counter to what we hope the employee experience at Teladoc Health to be. If you would like to share further, we ask that you call Teladoc’s Ethics Hotline toll free at 1-844-681-1241 to provide more information. We wish you the best in your career. ​
2.0
Feb 27, 2025

Chaos

Recommend
CEO approval
Business Outlook

Pros

I’ll be the first to acknowledge that there were some truly exceptional people in the product organization who made the chaos a bit more bearable.

Cons

1. Incompetent Dev Team & Clueless Leadership The Dev team struggled with even the simplest tasks. Leadership was out of touch, shifting blame instead of offering solutions. Deadlines were constantly missed, and the product roadmap felt more like a wish list than an actual plan. 2. DevOps Chaos Releases were disorganized, and monitoring was minimal. Production issues were addressed way too slowly.We spent more time fixing problems than ensuring smooth deployments. Devops lacks basic knowledge 3. Inefficient QA The QA team struggled to keep up with testing, resulting in delayed feedback.This created bottlenecks, slowing down the entire development process. 4. Weekend “Congratulations” Messages Every weekend, without fail, directors sent out congratulatory messages about deployments for prod issue fix , as if they’d just launched a major project. In reality, they were just celebrating pushing fixes to production that should’ve been caught before they even made it live, hoping nothing would break before Monday and off they go.

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Teladoc Health Response
1y
Thank you for taking the time to leave a detailed review of your experience working at Teladoc Health. Feedback is very important to us as we remain committed to providing a positive experience for all employees. We have shared your review with the appropriate teams and wish you the best in your career.
1.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I guess if you are still left you may be able to stay awhile longer.

Cons

Layoffs are massive. Offshoring responsibilities is going on. Executive management team almost completely gone - honestly, what is left?

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Teladoc Health Response
1y
It is unfortunate that Teladoc Health had to let people go. We understand that anyone who has to find new employment goes through stress and anxiety and value the contributions of each and every current and former team member. We wish you nothing but success in your career.
Viewing 118 - 120 of 904 Reviews

Glassdoor has 1,224 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.