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TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,917 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Nov 13, 2017

...

Recommend
CEO approval
Business Outlook

Pros

always overtime available at my airport pay is decent compared to other security officer jobs paid time off and sick time (its a must working at a disgusting stressful airport) if you're good at kissing butts of management/supervisors, regardless of how awful you are at the job, theres great movement opportunities for you!

Cons

punished for doing a good job higher-ups play favorites understaffed, over worked, underpaid, and unappreciated job is very repetitive and boring silly passengers working at my specific airport just plain sucks

1.0
Nov 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The salary is good. Using a uniform saves you money on clothes and laundry and the mental energy of deciding what to wear. Your coworkers, well, there might be some vile snakes (like every job has) but for the most part you will be making friends for life. Some even end up married! We also have health and dental care, Life insurance , TSP, and retirement plan among other benefits.

Cons

Where to start... Your life will change forever. You would be joining the second most hated government agency after IRS. People, for the most part, dislike you. Some even hate you. We had attacks against us at some airports and since we are not armed we cannot defend ourselves. One of us got murdered at the shooting at LAX a couple of years ago. In Louisiana a crazed man armed with a machete and a can of wasp poison spray attacked the officers at the checkpoint. Everyday someone will try and probably ruin your day. If you are not a patient, people oriented person then THIS JOB IS NOT FOR YOU. Now the agency itself. The system usually works this way: HQ in Washington comes up with a stupid new rule, so upper management way to pass it down is by putting pressure on the managers. The manager will pass it down in the same whip-cracking way to the supervisors, who in turn will pass it on to you. If your sup is a cool guy he will do it in a dignified way. If he is just a lapdog, prepare to suffer. Some supervisors and managers are downright evil. I never thought I would wish rectal cancer upon someone until I met some of them. They will haze you for using the sick hours that you had earned, and they have the nerve to deny you leave days even if you are on a Use-or-lose status, which means that your vacation hours over your “limit” get cut. If you have use or lose is because they never approve you anything in the first place!! Micromanagement is commonplace, and so are retaliation, hazing and nepotism. If you are not a “super employee” or a lapdog you are not moving up. And if somehow you break into a position, they will make your life impossible until you either quit or demote yourself. The salary becomes a pair of gold handcuffs if you run into debt. You know that you hate the job but you know that the economy is not doing great so you can’t leave. So morale at some airports is really low. Some officers are so depressed that they stop shaving and their clothes are wrinkly. And they look sad, because they feel hopeless. So unless you are taking this as a steppingstone to move to any other DHS agency like ICE or CBP or FAM’s, stay clear from this agency. Because once in, you will be slowly getting tangled and one day you will want to leave and realize that you cannot do it. Oh, and the public is usually rude, painfully clueless and can be downright mean. You will probably see some people disputing these claims. Those are the lapdogs. Ask any real officer with years in about how it’s really like.

2.0
Oct 28, 2017

It is getting worse and worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will get paid hopefully if there isn't a furlough. Training about religions and experience with disabilities. You want to see many cultures and languages? This is a great job to experience society at it's worse and best. It puts 'people of Walmart' to shame. Maybe a new friend will come out of working here.

Cons

Depending on the location it can be very stressful. I work at a category x sized airport, LGA. The passenger flow to the checkpoints gets worse and worse every month. Working around a disgusting environment with traffic and construction outside the terminals. Not enough officers to maintain the number of passengers. Every year they keep adding more procedures and more testing without raising the salary. My morale has been dropping to the point I just want to quit. I am shocked I am still working here. Concerning passengers, I think I have heard it and seen it all working here, you really see the scum of society daily with pompous attitudes and belief that they can sexually harass and bully. No audio to protect you. A passenger sexually says something to you and you cannot prove it. A passenger uses racist phrases and they can get away with it. I once was requested by a passenger that I could not check their bag due to my skin shade. You have bias favoritism everywhere at LGA and TSA. No accountability. Racially not caucasian and female will get you promoted to work at positions off the floor. They will give a position to a pregnant or injured workers and they will likely stay at that position after her pregnancy or injury. Many positions are only offered by word of mouth through supervisors who are selective with favoritism. Have a conflict with a coworker? Good luck with that. Supervisors and management will mistreat it and even blame you for it if they could.

Viewing 82 - 84 of 2,917 Reviews

Glassdoor has 3,026 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.