Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13816) , Customer Service Representative (CSR) (5123) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews about "management"

Compare reviews

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

May 25, 2026

Skill development, but rigid management limits growth

Sr. csa

Recommend

CEO approval

Business Outlook

Pros

skill development, got my communication better

Cons

bad and rigid management, career growth is not much here

4.0

May 25, 2026

Good management but challenging callers and average pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good coordination and management, ability to work overtime for extra pay

Cons

Difficult callers, stressful job in general

2.0

May 26, 2026

Supportive colleagues and location amid micromanagement issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Colleagues, Location, No delays in salary

Cons

Micro management, Politics and the salary

TP Response

5d

Hi there. We appreciate you dropping by to provide your feedback.

2.0

May 29, 2026

Improved processes hindered by poor management

Customer case specialist

Recommend

CEO approval

Business Outlook

Pros

better process godaddy chat, client pays well

Cons

bad mangement inside. too much politics

5.0

May 28, 2026

Good company with good peers, but need to manage time well.

Customer service expert i

Recommend

CEO approval

Business Outlook

Pros

Good peers and patient trainer

Cons

Lack of sleep, need proper time management

TP Response

5d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

1.0

May 27, 2026

Work from home benefits overshadowed by low pay and poor management

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Work from home is the only good thing

Cons

poor salary terrible mid level managers 6 minutes toilet breaks and you can't take one 1 hour before close time constantly dealing with angry customers who yell and abuse you, company policy on dealing with such is very lax and ridiculous. KPI is based on things out of your control

TP Response

2d

We are sorry to hear about your experience. We'd like to understand further and do our best to learn from it. Can you please share more details with us at http://bit.ly/TPHR-newform. Your feedback are truly valued. Stay Safe! Regards TP Canada

5.0

May 25, 2026

Friendly and motivating environment

Customer relations associate

Recommend

CEO approval

Business Outlook

Pros

Positive management and cooperative colleagues help employees remain productive during customer handling responsibilities consistently professionally daily.

Cons

Motivating environment improves employee confidence and strengthens workplace collaboration continuously throughout schedules daily.

3.0

May 27, 2026

Office by the sea, but low pay and micromanagement

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Office views by the sea

Cons

Salary very low + micro management

Viewing 7 - 9 of 9,359 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Spanish Speaking Customer Service Representative for Booking (With Disability C)

Fashion Customer Service Representative - French market

Customer Service and Technical Support Advisor with Spanish

Fashion Customer Service Representative - English Market

TP

TP reviews about "management"

Ratings by category

Ratings by demographic groups

Reviews by job title

Skill development, but rigid management limits growth

Good management but challenging callers and average pay

Supportive colleagues and location amid micromanagement issues

Improved processes hindered by poor management

Good company with good peers, but need to manage time well.

Work from home benefits overshadowed by low pay and poor management

Friendly and motivating environment

Office by the sea, but low pay and micromanagement

Jobs at TP

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