Is TP a good company to work for as a Sr. CSA?

Sr. CSA professionals working at TP have rated their employer with 4.5 out of 5 stars in 828 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Sr. CSA Jobs at TP now and start preparing for your job interview by browsing frequently asked Sr. CSA interview questions at TP .

Does TP pay Sr. CSA employees well?

Sr. CSA professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 828 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Sr. CSA salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13812) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

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TP Sr. CSA reviews

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4.5

91% would recommend to a friend

(828 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Senior management

Sr. CSA employees have rated TP with 4.5 out of 5 stars, based on 828 company reviews on Glassdoor. This indicates that most Sr. CSA professionals have an excellent working experience there. TP is rated 26% above average by Sr. CSA professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

828 reviews

5.0

May 29, 2026

Good management, but high work pressure

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Management is well maintained as per such environment

Cons

There is too much work pressure

TP Response

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

May 27, 2026

Amazing work culture with no notable downsides

Senior csa

Recommend

CEO approval

Business Outlook

Pros

Work culture is amazing in TP

Cons

No such cons just like other bpo

3.0

May 25, 2026

Skill development, but rigid management limits growth

Sr. csa

Recommend

CEO approval

Business Outlook

Pros

skill development, got my communication better

Cons

bad and rigid management, career growth is not much here

Viewing 1 - 3 of 828 Reviews

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TP Sr. CSA reviews

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Ratings by demographic groups

Reviews by job title

Good management, but high work pressure

Amazing work culture with no notable downsides

Skill development, but rigid management limits growth

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