Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13830) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2577) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1404) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (931) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1778 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1256 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3780 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and understanding skills" ((in 300 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,221 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,221 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

1.0

Dec 6, 2014

Avoid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I only stay because of the friends I have made there.

Cons

Bullying is encouraged, it's appalling to see how some of the staff are treated over others. It is jobs for the boys. Advisors are treated very poorly by senior managers. The stas given to us for a repetitive job adds to the stress. The pay is minimum wage, the shifts are ridiculous and have no work life balance. There is NO company sick pay and no chance of a payrise. I have had no one to one coaching from my manager in over a year, yet I'm still meant to hit target? The managers are unsupportive to their teams and they would rather sack you then do anything to help you. The "canteen" is overcrowded. God help you if you have to go to reception and ask for some change for the machine. They are rude and talk to you like you are something they stepped in. Overall, just avoid it at all costs.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

1.0

Nov 28, 2014

Its a means to an end

Csa

Recommend

CEO approval

Business Outlook

Pros

Some nice people on the call floor.

Cons

Managers aren't the brightest and can have a bad attitude. Shift pattern was bad, working to 11pm then in next morning at 8am. They had an attitude towards you if you didn't agree to overtime. The work is highly repetitive, mentally exhausting and essentially mental torture. Not convinced there is an HR department given some of the things said on the call floor and the way staff behaved victimising CSAs because of personal dislikes. Incentives were pathetic - e.g. four cans of cider or a packet of crisps. Humiliating to a degree. Ridiculous targets put into the calls. Not worth the stress or the poor pay.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

2.0

Nov 28, 2014

Lots of improvement ahead

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

-Great place to make friends and getting to know different people -Great for learning skills before moving on to better jobs (technical support related) -Environment is very hands-on and positive. -Career advancement opportunities -Decent benefits

Cons

-10-hour shifts for lower wages -Extreme bureaucracy in management/workforce -Unprofessional management staff -Terrible facilities - a call center company with such a large amount of staff should have a much better place for operations. -Staff not adequately trained to perform their daily duties.

Viewing 73891 - 73893 of 74,221 Reviews

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TP

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Its a means to an end

Lots of improvement ahead

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