Item: TP
Rating: 4
Author: Former employee - Customer Service Representative (CSR) II

Question 1

Is TP a good company to work for as a Customer Service Representative (CSR) II?

Accepted Answer

Customer Service Representative (CSR) II professionals working at TP have rated their employer with 3.6 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative (CSR) II Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) II interview questions at TP.

Question 2

Does TP pay Customer Service Representative (CSR) II employees well?

Accepted Answer

Customer Service Representative (CSR) II professionals rate their compensation and benefits at TP with 2.9 out of 5 stars based on 43 anonymously submitted employee reviews. This is 38.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative (CSR) II salaries at TP.

Question 3

How happy are Customer Service Representative (CSR) II professionals working at TP?

Accepted Answer

61% of Customer Service Representative (CSR) II employees at TP would recommend their employer to a friend. This rating has decreased by 35% in the past 12 months. Customer Service Representative (CSR) II professionals have also rated TP with a 3.5 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13852), Customer Service Representative (CSR) (5145), Customer Service Agent (2586), Analyst (1525), Customer Service (1477), Expert em Interação (1407), Content Moderator (1240), Supervisor (1108), Call Center Agent (1068), Customer Service Associate (934), Agent (895), Team Leader (813), Executive (778), Operations Customer Expert 1 (705), Agente De Atendimento (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

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