TP Inbound Technical Support reviews

3.2

30% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

27% positive business outlook

Inbound Technical Support employees have rated TP with 3.2 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Technical Support professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

129 reviews
3.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Poor pay for english speaking agents but gives you skills that can help for better paid jobs in the future.

Cons

Poor pay, little to no management.

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TP Response
8y
Thank you for sharing your feedback. We see to it to provide our employees competitive income and equip them with enough skills to be able to prepare them for future career opportunities. We are sorry you expected something different. We wish you all the best for the future!
3.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

In the period of training like product orientation and English communication, you will get familiarized with the American culture. You will learn the abbreviation of the states. And, the way how you communicate with the Americans by calling them their first name. During the product orientation, you would be enhanced to use the apps. So in the on hands training in the production, you would not be disoriented while doing your job.

Cons

On the second product orientation training, it is called the upgrade. In my case is the trainer has strict rules like no notebooks would be used to take down notes. So, there are different types of learner, and different types of adaptation during the training period. So, it is very hard to adjust from that type of situation. So either the trainee would decide to flee or to fight ahead for the success of his career goal.

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TP Response
9y
Thank you for the positive feedback. We definitely make sure our employees are trained and equipped with the skills needed for their job so that they could be productive and efficient at work. All the best!
2.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Not entirely commission based, hourly rate offered

Cons

Misleading job description, unattainable sales goles

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TP Response
9y
We'll be happy to look into this. Job descriptions posted should be accurate to what employees are assigned to. Would you please share your feedback with us at http://goo.gl/QXXOAh. By sharing your feedback, you are helping us ensure issues are properly addressed. Thank you.
Viewing 67 - 69 of 129 Reviews

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