Is TP a good company to work for as a Inbound Technical Support?

Inbound Technical Support professionals working at TP have rated their employer with 3.1 out of 5 stars in 142 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Inbound Technical Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Inbound Technical Support interview questions at TP .

Does TP pay Inbound Technical Support employees well?

Inbound Technical Support professionals rate their compensation and benefits at TP with 3.0 out of 5 stars based on 142 anonymously submitted employee reviews. This is 35.6% worse than the company average rating for salary and benefits. Find out more about Inbound Technical Support salaries and benefits at TP .

How happy are Inbound Technical Support professionals working at TP?

37% of Inbound Technical Support employees at TP would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Inbound Technical Support professionals have also rated TP with a 3.7 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.6 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13820) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2571) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2017 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3822 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1499 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

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TP Inbound Technical Support reviews

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3.1

37% would recommend to a friend

(142 total reviews)

Jorge Amar

Not enough data to show CEO approval

36% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.7

Senior management

2.6

Culture & values

Inbound Technical Support employees have rated TP with 3.1 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Technical Support professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

142 reviews

1.0

Jun 12, 2014

A mismanaged, stress-filled hive of disorganisation and misery.

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

The staff you work with are generally very good as they come from all walks of life.

Cons

The pay is disgraceful, especially for the job that is done. There is constantly back stabbing on the call floors and a lot of politics when it comes to progression. The atmosphere at times will leave you dreading work as people are constantly stressed due to many things. Lack of support from above or down to the types of calls you would be expected to take.

TP Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

3.0

May 28, 2014

Good place for a first job

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

you get to meet a whole bunch of people who are like minded and of similar age to you, and making friends is really easy. the attitude to work there is fun.

Cons

having to deal with calls that can be irate or challenging can take their toll on you, but thats all part of the parcel of working in a call centre.

TP Response

Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

5.0

May 26, 2014

Teleperformace is a well establish company that is amazing to work for

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

personal growth to leadership and gaining promotions

Cons

the training should be longer, substantial and relevant to the campaign

TP Response

Thank you for the positive review. We see to it to recognize hardworking employees and reward them with career opportunities so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have a pleasant day ahead!

Viewing 127 - 129 of 142 Reviews

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A mismanaged, stress-filled hive of disorganisation and misery.

Good place for a first job

Teleperformace is a well establish company that is amazing to work for

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