TP Inbound Customer Service Agent reviews

3.7

53% would recommend to a friend

(121 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Inbound Customer Service Agent employees have rated TP with 3.7 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Inbound Customer Service Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Agent professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

121 reviews
1.0
Feb 10, 2026

COmplete garbage

Recommend
CEO approval
Business Outlook

Pros

Work from home. The company is so chaotic you can get away with certain things.

Cons

complete garbage, training postponed cause IT kept sending wrong equipment. Trainer was openly negative about the company. Lots of favoritism . If youre a certain race you will have an easier time. They dont seem to have any competent staff whether it be the help desk or supervisors. They use a multitude of complicated systems that never work right and it takes forever for management to do anything about it .

avatar
TP Response
1mo
Thank you for your feedback. We would appreciate learning more about your experience and specific ways that we can improve. Can you please provide us with specific feedback at http://bit.ly/TPHR-newform. Thank you. regards TP Canada
5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Me encanta trabajar en tp por qué cuánto con profesionales que me guían

Cons

Debería mejorar en horarios más flexibles

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TP Response
2mo
👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore
Viewing 1 - 3 of 121 Reviews

Glassdoor has 99,952 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.