Is TP a good company to work for as a Inbound Technical Support?

Inbound Technical Support professionals working at TP have rated their employer with 3.2 out of 5 stars in 129 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Inbound Technical Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Inbound Technical Support interview questions at TP .

Does TP pay Inbound Technical Support employees well?

Inbound Technical Support professionals rate their compensation and benefits at TP with 3.1 out of 5 stars based on 129 anonymously submitted employee reviews. This is 32.4% worse than the company average rating for salary and benefits. Find out more about Inbound Technical Support salaries and benefits at TP .

How happy are Inbound Technical Support professionals working at TP?

30% of Inbound Technical Support employees at TP would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Inbound Technical Support professionals have also rated TP with a 3.5 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.5 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13821) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2572) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (691) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1801 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1761 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1484 reviews)); "Good environment is good." ((in 1269 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3804 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "Bad managment and supervisor." ((in 507 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 387 reviews))

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TP Inbound Technical Support reviews

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3.2

30% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

27% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

2.6

Senior management

2.5

Culture & values

Inbound Technical Support employees have rated TP with 3.2 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Technical Support professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

129 reviews

3.0

Jan 21, 2021

Fun on the outside, ruthless on the inside

Inbound customer service agent

Recommend

CEO approval

Business Outlook

Pros

The leniency to have a bit of fun and camaraderie with your coworkers is great.

Cons

Very strict KPI targets to meet, and you will be let go at the drop of a hat.

TP Response

Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

2.0

Sep 30, 2020

not a long term career option

Inbound customer service agent

Recommend

CEO approval

Business Outlook

Pros

steady income, make some friends

Cons

poorly managed, pressure environment and stressful at times

TP Response

Thank you for your honest feedback. We always make sure that our employees are being taken care of while enjoying their job and the company of their coworkers. We also see to it to provide proper benefits and compensation. Best regards.

2.0

Aug 16, 2020

Bilingual Teacher Working As a Sales Agent

Inbound sales agent

Recommend

CEO approval

Business Outlook

Pros

You get the nessesary tools to do your job and you can grow withing the company e.g to apply for a different position.

Cons

The salary is not that good, really it is 2.16 per hour.

Viewing 52 - 54 of 129 Reviews

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Fun on the outside, ruthless on the inside

not a long term career option

Bilingual Teacher Working As a Sales Agent

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