TP Inbound Customer Service Agent reviews

3.7

53% would recommend to a friend

(121 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Inbound Customer Service Agent employees have rated TP with 3.7 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Inbound Customer Service Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Agent professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

121 reviews
5.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

personal growth to leadership and gaining promotions

Cons

the training should be longer, substantial and relevant to the campaign

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TP Response
8y
Thank you for the positive review. We see to it to recognize hardworking employees and reward them with career opportunities so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have a pleasant day ahead!
1.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Very lenient with attendance

Cons

Low pay, horrible management , discrimination issues coming from management until you mention speaking to a lawyer as HR doesn't really give a crap management on drugs and higher ups allow it for years before asking for drug test lots of favoritism

3.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

- Your cubicle mates become really good friends with you, 4 to a cubicle - Learning somewhat of a CRM database, gives you a good starting experience -Learning closing sales tactics, working with some fortune companies -A blend of telemarketing and client care, everything inbound so no cold calling -higher than minimum wage, Oakbrook good location -FREE COFFEE

Cons

-COFFEE SUCKS -Days go by very slowly, the work can be soul sucking -Large amounts of inbound calls on the regular -No cell phone policy -No opportunities for advancement -No commission -You might pick up cigarette smoking because everyone there smokes during break

Viewing 109 - 111 of 121 Reviews

Glassdoor has 99,960 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.