TP Inbound Customer Service Agent reviews

3.7

53% would recommend to a friend

(121 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Inbound Customer Service Agent employees have rated TP with 3.7 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Inbound Customer Service Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Agent professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

121 reviews
3.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

you get started off at 10.00 in sprint, 11.00 in xbox and 13.00 in microsoft. training is m-f either 7-3;30 or 4-12:30 for 5 weeks. unlimited overtimed is given. your get bonus on every check. schedukles are m-f or 3 1/2 days (sun-wens or wens-sat)

Cons

schedules change every 3-4 months. supervisors change often. this company has a high turn over rate. of you cannot handle stressful situations I would not recommend this job

1.0
Mar 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Its steady work and you can work as many hours as you want but I caution you to keep an eye on the management since they will point you if you stay over and come in early. The calls are all random so you will interact with a lot of people and hear and solve a lot of problems. It's important that you have an open conversation with your supervisor.

Cons

The communication with management is very slow and very time consuming to see results. The tools that they want to use are sometimes not working and makes the job very hard and difficult. Make sure you keep on top of your schedule and make sure if you work over and come in early that you tell your supervisor and make sure you follow up with him to make sure you don't get pointed and possible fired for attendance

Viewing 112 - 114 of 121 Reviews

Glassdoor has 99,972 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.