TELUS reviews

3.5

58% would recommend to a friend

(8,618 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
3.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- strong social / environmental policies - lots of people work there for years/decades - the least bad of the big 3 canadian telecoms - AI leadership

Cons

- tough time at TELUS due to stock price and market pressure. Many rounds of layoffs over the past 2-3 years. - poor work life balance for many, especially directors and up - don't expect anyone to change. TELUS mgmt very set in their ways. - Engagement survey is poorly done. Groups with lower engagement are punished, and paid less. - a truly joyless place to work

1.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked with some nice people

Cons

My 3+ years as a DB CSM at TELUS were truly miserable. Using the excuse of gearing up for an IPO, not a year went by without downsizing teams while increasing work, with no increases in salary. Every few months more work was added to our plates and we were forced to take on more and more responsibilities. Of course, this drove people to leave quite often. TELUS would then implement a hiring freeze, and the departed employees would not be replaced, generating more work for each remaining employee. Despite quarterly emails boasting record breaking profits for the company, and, of course, Darren Entwistle’s $20m+ annual compensation, we were repeatedly told the company just didn’t have the resources to hire or give out raises commensurate to the additional workloads. There is absolutely no attempt or plan from TELUS to retain talent, and there is a very real brain drain happening within the DB org. Leadership was often combative, taking employee concerns and complaints personally and only offering snide, short comments in response to anyone who raised concerns. If you have the ability to turn down a job offer here, you should.

Viewing 295 - 297 of 8,618 Reviews

Glassdoor has 10,049 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.