Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (213) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 927 reviews)); "Great culture and very remote friendly!" ((in 563 reviews)); "Work from home is great" ((in 543 reviews)); "Good work life balance and security of a large corporation" ((in 537 reviews)); "Telus has some great people that work hard and are very professional." ((in 481 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 384 reviews)); "Queueing and low salary." ((in 364 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 171 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 100 reviews)); "Upper management does not care about those on the frontline at all." ((in 79 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,618 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by demographic groups

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Gender

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TELUS has an employee rating of 3.5 out of 5 stars, based on 8,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

1.0

Sep 23, 2025

Overworked and Poor Leadership

Senior manager of enablement and education

Recommend

CEO approval

Business Outlook

Pros

Colleagues really wanted to collaborate for good

Cons

Leadership not open to change Workload not possible Too many organisational changes with no stability or clear goals/vision

2.0

Aug 23, 2025

Good company gone bad

Help desk specialist ii

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were great.

Cons

Offshoring way too much and a terrible culture now.

2.0

Jul 22, 2025

Treated like a number

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, and matched contribution to pension

Cons

Treated like a number. Your time is tracked down to the second. Constantly adding new responsibilities, while never increasing the pay to reflect the added work.

Viewing 298 - 300 of 8,618 Reviews

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Jobs at TELUS

Client Services Representative (CSR) – Drug & Alcohol Testing

Client Services Representative (CSR) – Drug & Alcohol Testing

Quality Assurance & Production Support Lead

Disability Case Manager

Phoenix, AZ

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Disability Case Manager

Phoenix, AZ

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Overworked and Poor Leadership

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Treated like a number

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