Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (213) , Business Analyst (205) , Manager (157) , Account Manager (143) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 936 reviews)); "Great culture and very remote friendly!" ((in 572 reviews)); "Good work life balance and security of a large corporation" ((in 538 reviews)); "Flexible work styles: most people work from home once a week" ((in 536 reviews)); "Telus has some great people that work hard and are very professional." ((in 479 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 383 reviews)); "Queueing and low salary." ((in 373 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 162 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 78 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,617 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Dec 30, 2016

Not a company that you can advance your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility working hours and good benefit

Cons

It is a very political working environment if you are working for the sales organization, restructuring every 6 months

1.0

Nov 11, 2016

Client Care Representative

Client care representative

Recommend

CEO approval

Business Outlook

Pros

- Excellent hourly pay (+ bonuses) - Thorough 12 week training - Great benefits - Convenient location - Excellent co-workers TELUS as an overall company is excellent. However, I do not recommend anyone work there in the Client Care role.

Cons

- TELUS acts as if they are very customer service focused when it reality you are under constant pressure to sell, sell, sell. Being threatened that you'll lose your job if your sales aren't high (when you're maintaining excellent customer service and quality scores anyways) is absolutely ridiculous. This role should be split into 2 roles - Customer Service Rep and Sales Rep - I also experienced extremely poor management support I haven't worked at TELUS since early 2015 and still cringe every time I see a commercial. If you value your sanity, do not work in the Edmonton Client Care Department.

2.0

Aug 25, 2016

review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

largest company in western Canada

Cons

paid under average, and getting less every year

Viewing 265 - 267 of 8,617 Reviews

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Client Care Representative

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