TELUS reviews

3.5

58% would recommend to a friend

(8,615 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
5.0
Dec 13, 2025

Fun Teams But Uncertainty

Recommend
CEO approval
Business Outlook

Pros

- Remote work allows you to work from home all the time - pay was decent and you got yearly increases - the teams were engaging and excited - lots of fun committees you could join - the work you did was nice. I worked on the digital analytics portion of telus.com - Good benefits (althought they did reduce them at one point a bit) - Supportive managers and directors

Cons

- The uncertainty made me leave. People were always getting laid off and you never knew if you were next. If this wasnt the case I would had stayed there my whole career. They would do some big restructurings every year but throughout there were still mini layoffs that occured to individuals every 3 weeks or so. I saw 4 close colleagues that I worked with laid off within a year and they were pretty important members, while others that I still worked closely with and didn't have much impact did not get impacted.

3.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful Director of my team and wonderful teammates

Cons

Very old internal systems, constant billing issues for customers, difficult to retain customers when leadership doesn’t listen or seem to care

Viewing 238 - 240 of 8,615 Reviews

Glassdoor has 10,043 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.