Fun Teams But Uncertainty - Digital Analyst TELUS Employee Review

5.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Remote work allows you to work from home all the time - pay was decent and you got yearly increases - the teams were engaging and excited - lots of fun committees you could join - the work you did was nice. I worked on the digital analytics portion of telus.com - Good benefits (althought they did reduce them at one point a bit) - Supportive managers and directors

Cons

- The uncertainty made me leave. People were always getting laid off and you never knew if you were next. If this wasnt the case I would had stayed there my whole career. They would do some big restructurings every year but throughout there were still mini layoffs that occured to individuals every 3 weeks or so. I saw 4 close colleagues that I worked with laid off within a year and they were pretty important members, while others that I still worked closely with and didn't have much impact did not get impacted.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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