TELUS reviews

3.5

58% would recommend to a friend

(8,614 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Very diverse, lots of good people that they hire

Cons

leadership is a lot of micromanagers that dont do anything themselves

2.0
Apr 28, 2025

Used to be a good company to work for

Recommend
CEO approval
Business Outlook

Pros

- competitive salary -hybrid and work from home opportunities - promotion from within

Cons

-toxic culture - unrealistic expectations from managers

1.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, Unionized, Work From Home.

Cons

Offshoring Canadian call center roles has resulted in increased service errors and decreased customer satisfaction due to agents' unfamiliarity with Canadian linguistic nuances, local contexts, and potential communication barriers. Lower compensation may also contribute to diminished service quality compared to domestic agents. I worked here for over 13 years and this is why they're no longer BC Top Employees for 2025. Offshoring is just their means of Union Busting.

Viewing 178 - 180 of 8,614 Reviews

Glassdoor has 10,042 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.