TELUS reviews

3.5

58% would recommend to a friend

(8,612 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary. Stock Matching was nice and grew substantially. Some security if you're in the union.

Cons

Started with a full and happy team. First, maternity leave workers were never covered or temporary hires allotted for their workload. More work is always added while laying off team members and merging teams. Offshoring is always the goal, you will help train automation and your offshore replacements until your position is no longer valued. Monthly restructuring -- constant buyouts offered stripping talent and expertise. Lip service to well-being and mental health while profit is the only motive. You are just a number to management, even if your supervisor tries their best to care. Your director will be told, almost every fiscal quarter, to remove 1+ headcount from the team. Suddenly a 1:1 with your manager has a new person in it, someone from an outside termination agency that specializes in 'NOT' answering any questions and is just there to facelessly direct you to your new life after Telus.

1.0
Dec 13, 2024

Disorganized

Recommend
CEO approval
Business Outlook

Pros

You have a job and can work hybrid

Cons

Disorganized, they don't care about people, salary not competitive with other telcos. You have to fight for commissions as there are many errors and it either take months or doesn't get corrected at all.

3.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

TELUS is a fair and equitable employer. There are many great divisions to work in, with slow going but interesting work. TELUS is very powerful so they are capable for buying new businesses. I found great mentors at TELUS that I still keep up with to this day

Cons

TELUS Health was the gold star of where to work within the company, and I was disappointed by it. I found that we were often doing work to put another gold star on Juggy Sihota's portfolio instead of catering to the work that mattered. I felt like I was sold a dream of working in a start-up environment that was doing work that mattered, but I had to execute quite monotonously. There is also the worst culture at TELUS. I would recommend working in any other division, Koodo or Public Mobile seem great.

Viewing 118 - 120 of 8,612 Reviews

Glassdoor has 10,036 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.