TELUS reviews

3.5

58% would recommend to a friend

(8,612 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong work-life balance • Remote work flexibility • Some talented and hardworking individuals across the organization • Good flexibility for employees with young children

Cons

Morale and work ethic are significantly challenged. If you are hardworking and consistently deliver results, you will likely be relied upon heavily without corresponding recognition or support. Managers often fail to reward or meaningfully acknowledge high performance. Your name is mentioned when something breaks — but when initiatives succeed, others claim the credit. You are given responsibility without visibility, and accountability without authority. In many cases, survival depends more on managing internal relationships than delivering measurable outcomes. Those who attempt to fix systemic problems or take ownership are often overburdened rather than promoted. There is a serious lack of accountability, structure, and operational discipline. Sales, operations, and development do not operate as an integrated organization. Ownership is unclear, handoffs are inconsistent, and execution suffers as a result. Constant reorganizations and layoffs create instability and erode trust. Leadership turnover at the VP and EVP levels is frequent, yet the same structural and cultural issues remain unresolved. Performance does not consistently drive recognition — optics often do. Visibility and internal politics can matter more than measurable business impact. Individuals who quietly rescue failing initiatives receive limited exposure, while presentation and narrative sometimes outweigh execution. I personally stepped into projects that no one wanted to own, stabilized them, and converted them into revenue-generating initiatives. Two of those initiatives later contributed to President’s Award recognition for sales teams. I was neither invited nor acknowledged, despite repeatedly being asked to “fix” struggling programs. Hard work is treated as a utility function rather than leadership potential. High performers are relied upon to solve problems but are excluded from strategic visibility and long-term growth opportunities. Decision-making can be slow, fragmented, and influenced more by alignment optics than business outcomes. Teams operate in silos, and cross-functional execution lacks clarity and consistent accountability.

1.0
Feb 26, 2026

Run far and run fast

Recommend
CEO approval
Business Outlook

Pros

flexible work good colleagues employee discounts

Cons

high school mentality old boys club lowkey racist

1.0
Aug 6, 2025

Dont accept that offer!

Recommend
CEO approval
Business Outlook

Pros

State of the art offices and tech. Comp plan decent.

Cons

Toxic environment. Lack of team environment. Horrible leadership. No future vision. Constant pivot after useless investments. No backend resources to help employees sell effectively. Typical telecom mentality still operating in the 90s style era. Salesforce hell. Offerings are twice as expensive as leading competitor (IT space).

Viewing 112 - 114 of 8,612 Reviews

Glassdoor has 10,036 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.