TELUS reviews

3.5

58% would recommend to a friend

(8,610 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Sep 28, 2015

Like an abusive relationship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building, state of the art facility.

Cons

The most demanding job ever imaginable with zero recognition for your efforts.

2.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of job so you can get more hours if you want them. Good insurance package, end of year bonus based on overall performance (individual and company). A lot of perks (deal on mobile phone, etc.)

Cons

Higher levels are disconnected from what employees are facing on a daily basis. Attempts at making room for employee contributions and involvement are only lip service to look good, not a real interest. A strong tendency to favor friends and family, promoting a "clique" environment. Since it is a technical environment, women are tolerated in administrative roles or as long as they are cute or submissive. No room for a woman to get any kind of promotion.

1.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

All the negative reviews speak the truth, if you are looking into prospect sales roles, big NO, thank later.

Cons

Everything here has a certain… mystery. It almost feels like a guilt trip, convincing people to sign up for what are, somehow, alot less-than-ideal deals for services Canadians actually rely on. The hierarchy is fascinating: managers are the demi-gods, while directors are the real gods — and yes, the worship is very much expected. HR, meanwhile, is more of a chatbot concept: their best advice is usually to "speak to your manager." Simple, efficient, and endlessly circular. If you enjoy saying the exact same thing for five hours a day remaining 3 hours is pointless trainings/meetings to increase pressure on performance, Monday to Friday, this could be your dream job. Just keep in mind: eventually, your mental health may start hinting that corporate life isn’t all that glamorous. There also appears to be a curious trend of monthly layoffs, which coincidentally seem to help leadership pad commissions. And unless you’re hitting 80%+ of your target quarter after quarter, expect stress to become your new full-time companion. Oh, and about those “voluntary weekends”? They’re as voluntary as a tax return — particularly during quarter-end and peak season. Overtime? Let’s just say the recognition is more spiritual than financial except the commission on sales you make on days when people want to least answer a sales call. So, in short: a respectful but firm “No, thank you.

Viewing 88 - 90 of 8,610 Reviews

Glassdoor has 10,034 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.