TELUS reviews

3.5

58% would recommend to a friend

(8,600 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The people you work with are amazing people and will definitely help you out when you get stuck with problems. Most people have a significant training budget and there are a lot of opportunities to advance, but only if your manager likes you. Lots of vacation time as well as personal days. Benefits package is pretty decent, although our salaries are below the average. Community volunteering is well ingrained throughout the company. You can get $1000 to donate to charity if your team volunteers for 200 hours (total). Discount on phone services and internet services is extremely nice. Unfortunately no discount on transit passes.

Cons

Direct and Senior Management is absent. No direction in the company. Takes too long to get anything done. Way too much bureaucracy. Trying to get cooperation between business units is next to impossible due to competing objectives and strategies. We're still using CDMA when we should have already switched to GSM technology, yet it will take us years to actually decide and by then it will be too late. Performance evaluation system is a joke - everyone knows how to exploit it in order to make favourites get the highest rating, even though they may be the worst performers. Executive Leadership is in "harvest mode".

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

1. Lots of room to move around the company. Benefits are great too. 2. Compensation is on par with other similar organizations. Bonuses are based on individual performance. 3. If you're interested in technology and service development there are many opportunities at TELUS 4. Employees are pretty passionate about the the their success.

Cons

1. Work/life balance is a bit of a myth. 2. TELUS is essentially 3 big companies merged together, each company brings a lot of baggage in terms of culture, processes and systems. This can be a frustrating environment for a lot of people however some people can thrive in a company like TELUS.

5.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

TELUS is a great place to work the people are all very nice and the management is good. The cellphones are good and so are the salary and benefits. i would recommend it to all people looking for a job in Western Canada without hesitation, I like very much all the good things that they provide to their employees and would work for them again in the future. Work life balance is often stressed and telus is a good corporate citizen with their programs encouraging volunteering and participation in your community as well as donating money to charities in your community.

Cons

It is easy to get driven in work and not think about outside life. The building does not have new everything but it is really good. I would think that other places have much more downsides to their working environment. Managers are nice and I would not have a problem coming back to telus. They treat their programmers really good and provide good bonuses. Also their benefits are very good, even considering what other companies in canada are providing. Sometimes their techniques are quite old and not everyone is technically up to date on the latest innovations and that causes some problems.

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Glassdoor has 10,021 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.