TELUS reviews

3.5

58% would recommend to a friend

(8,600 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The only reason I stayed with the company for as long as I did was because of the benefit package. TELUS paid for most of the benefits, which meant very little had to actually come out of my pay.

Cons

My problems with this company are numerous. 1. The department was extremely understaffed and because of this, I suffered with overtime many, many times. I was typically working 6 days a week, at 8 hours a day for 5 days and 12 hours for the sixth day. I was on-call frequently and wasn't even paid some kind of premium for being on-call. 2. There was virtually no room for advancement. I tried multiple times to move within the organization, but management did everything they could to keep me where I was. I had been promised promotions for over 2 and a half years without ever seeing it come because it was "always the wrong time". 3. We rarely ever got any performance feedback. Always being left in the dark about how you're doing your job is very irritating. 4. Lack of training was a huge drawback. They merged my department with another, expected us to do their job for them even though they didn't need to help us out, and did not provide the training needed to actually be able to help them. 5. They expected us to also help out another department because they were understaffed also, even though we were too, but then gave us crap when we didn't or the other department didn't meet our objectives for the year.

2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

There are a lot of good people working at telus...this is easily the best part of telus

Cons

cheap cheap cheap. telus takes little chunks out of your "comprehensive benefits plan" every year - soon there will be little less...for example, did you know that part of your yearly performance bonus is now directly tied to whether you volunteer on your own time? ...to me that seems to be hardly "volunteer work" any more. Hmm..wondor if there are legal implications there?

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