TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
4.0
Oct 21, 2012

Really great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to learn and challenging

Cons

Typical, too much management and sometimes not enough clarity on projects

3.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, great benefits, clear corporate vision and goals, unionized workplace is likely the reason why the schedule and pay structure is so stable and predictable...which is a pro for many.

Cons

Really, the job itself was a giant con. I took it and stayed at it because I was working my way through university and needed a steady, low demand job. The job consists of continual abuse from customers and perpetual micro-management from your manager. These drawbacks certainly aren't unique to Telus Mobility (it's the call centre industry as a whole) but they certainly haven't found a way to make a thankless job a little less sucky.

3.0
Oct 12, 2012
Recommend
CEO approval
Business Outlook

Pros

A stable, aggressive and data-driven company. TELUS does care about its customers, and wants to distinguish itself based on the customer experience.

Cons

Little appetite for risk-taking. Little appetite to be the first to do anything. Too many layers of management and a little too much cult of personality going on.

Viewing 8368 - 8370 of 8,628 Reviews

Glassdoor has 10,059 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.