Not a long term choice, unless you are targeting their R&D / Technology business units - Data Network Associate TELUS Employee Review

Really, the job itself was a giant con. I took it and stayed at it because I was working my way through university and needed a steady, low demand job. The job consists of continual abuse from customers and perpetual micro-management from your manager. These drawbacks certainly aren't unique to Telus Mobility (it's the call centre industry as a whole) but they certainly haven't found a way to make a thankless job a little less sucky.