TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Jun 23, 2016

Anonymous

Recommend
CEO approval
Business Outlook

Pros

SOME locations are completely different than others. SOME are the Google of the interactive customer service industry... Others are NOT and nothing is what it seems.

Cons

Zero integrity. Lies to get candidates in their revolving doors - intellect and educated need not apply - you'll be gone quicker than you got in.

1.0
May 25, 2016

Promises vs Reality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked in a newer building on a Riot Games "project", basically trying responding to unhappy kids playing League of Legends game. Bright, new, office. Great to meet young people from different countries and that's where all the positives end.

Cons

Three 20 minute breaks (not a minute more) per shift, takes some getting used to but ok in the end. A lot of talk about career opportunities are simply just lies. 99% of people won't get any promotion whatsoever unless you are a) a Bulgarian b) you suck up to a Bulgarian c) ideally b & c People who call themselves "managers" are mostly Bulgarians who have no right/skills/experience to be in such positions. They like to stick together and "help" each other eg. helping you find an apartment really means that the man "helping" you, will take a nice percentage from the real estate agency, because they are friends. Lastly, don't take it if you really don't have to, but if you do, definitely!!! ask diplomatically for more money. You will regret you didn't.

2.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company with some great people. Flexible - work from home option.

Cons

Too much internal politics which has not been kept in check and continues to erode the once great company culture. Team Managers with long tenure are playing favourites and will not accept a POV from someone new or one thats diff from their own. Especially on the Telus Health side people are hiring their friends from the outside and ignoring talent within the company. Stressful, long hours with fictitious unrealistic deadlines.

Viewing 472 - 474 of 8,628 Reviews

Glassdoor has 10,058 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.