Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 932 reviews)); "Great culture and very remote friendly!" ((in 559 reviews)); "Good options to work from home" ((in 547 reviews)); "Good work life balance and security of a large corporation" ((in 545 reviews)); "Telus has some great people that work hard and are very professional." ((in 480 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 385 reviews)); "Queueing and low salary." ((in 369 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 173 reviews)); "Senior leadership is poor." ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Aug 12, 2021

Good benefits & Culture, Poor Process

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company benefits like share matching, retirement matching, work from home, work/life balance, etc. Culture is also quite good, very nice people and a relatively laid back work environment.

Cons

Very process heavy with legacy ways of doing things. Recently, micromanagement has gotten worse with more emphasis on every metric. TELUS is also a very political and optically driven place where it's more important to look good then necessarily be good.

1.0

Jun 28, 2021

As employee you are only a number

Customer support

Recommend

CEO approval

Business Outlook

Pros

Easy job in the most of project. They will not be fired (either grow in the company), even if you have a poor attitude (or the best, is undifferent for managers).

Cons

- Nepotism. - Bad managment. - Nepotism again. - Unneeded burocracy. - Bad salary in comparison with competitors. - Bulgarian people have lower conditions than foreigners. - Nepotism. - Lewd bosses (and opportunist women collegues). - Nepotism. - Bad qualified and arrogant bosses. - Bad organization culture (not serious). Bad employees not fired, even you bad - work affects the rest. - Less of possitive feedback... but unneeded and constant impersonal coaching sessions. - Nepotism. - More nepotism. - Etc., etc.

4.0

May 23, 2021

Excellent company culture with decent benefits

Manager, technology strategy

Recommend

CEO approval

Business Outlook

Pros

1. Overall great company culture 2. Lots of opportunities to learn different lines of business 3. Benefits at TELUS is comparable to Google & Amazon in Canada

Cons

1. There are some good leaders in the company but most are lost, confused, or with a legacy mindset of 1990's 2. There are a lot of politics & bureaucracy; similar to any big companies but not as bad as many Canadian banks 3. There are a lot of opportunities at the working level but very limited growth opportunities to move up the ladder 4. TELUS used to be considered as a high-tech company in the 2000's but exciting high-tech opportunities are very rare within TELUS in recent years

Viewing 424 - 426 of 8,628 Reviews

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TELUS reviews

Ratings by category

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Reviews by job title

Good benefits & Culture, Poor Process

As employee you are only a number

Excellent company culture with decent benefits

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