TELUS reviews

3.5

58% would recommend to a friend

(8,624 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Will hire anyone with a warm body because their turnover is over 80% within 3 months in outbound sales. Very unethical company that equally screws over customers as much as employees and gaslights them both and acts dismissive. You will face clawbacks on commissions because technicians cancel your orders and rebook them under their own ID's. That sucks when its a Holy G with a $500 commission. Sales people OTP on the phone will also cancel your orders and steal your commissions. Their excuse is usually to modify the order to add or remove something. Pure snake pit. I did outbound call center, customer service, as well as D2D. You better be making at least 3 sales a day at minimum of at least 5 products or you're toast. The pro? You'll realize that once you can do sales, you can sell anything and you won't have to work for such a low commission, unethical company. You can go into B2B SAAS and make 5x more with half the stress and way more respect and ethics. Your customers will actually be smart and will understand their problems making your job much easier when you deliver a competitive solution.

Cons

Feels like selling your soul. All the happy good people leave. Resulting in a distilled staff of dark triad personalities mostly. The rest are depressed and rely on medications or alcohol to cope. Its like being customer service/therapist/teacher for one of the most immature and unethical global 2000 companies in the world.

2.0
Sep 26, 2025

Worst Company to work

Recommend
CEO approval
Business Outlook

Pros

Nothing except Work From Home.

Cons

Totaly unprofessional company to work in. HR, Finance department don't give any response on asking queries and make same mistakes even after reminding too many times. They will just hire you and keep you on bench, they don't have any projects and then will mail you to look for other oppurtunities.

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment, commission based pay, manager truly cares about you.

Cons

The market in north bay is not ideal for the type of products being sold

Viewing 415 - 417 of 8,624 Reviews

Glassdoor has 10,055 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.