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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      76% would recommend to a friend

      (516 total reviews)
      avatar

      Sankar Narayan

      84% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      516 reviews
      3.0
      Nov 13, 2016

      Good company but needs improvement

      Training and implementation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture is nice. People is easy-going and willing to help. Mid management is well prepared and constantly interested in feedback. Location is great (city center) and the drinks on Fridays are a very good touch. The job never gets boring and I'm always learning new things. They were very helpful with relocation, bank stuff, etc. They are very flexible with paid holidays and you have bank holidays off. Apple equipment and a very strong team-work sense. Good communication with London offices and between departments. Overall I'm happy to work here but there is still room for improvement.

      Cons

      Salary and benefits are below average for the tech industry. This is a BIG handicap nowadays and a key point in employer branding. Two months in the role already and we have not being informed yet about the company benefits (just mentioned health insurance and pension but no idea in which degree). Not much room for promotion but time will say. They should hire more facilities personnel so services are well taken care off (many times there is no milk or coffee so need to be walking between kitchens looking for them). However the office is quite new so I expect things will get better after some time.

      avatar
      SiteMinder Response
      9y
      I'm glad you are enjoying the culture, hopefully by now you have connected with Marianne or Sharon about benefits, they should be able to help you confirm the details. We have heard the feedback on salary, we undertake some pretty thorough salary benchmarking before we launched but perhaps the market has moved or we may not have hit the mark. We are reviewing the Galway service delivery salaries to confirm if we need to move the dial. As standard practise, we review the market data annually to ensure that we pay within the market rates.
      3.0
      Aug 2, 2016

      Lack of direction

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a great group of people at SiteMinder, and they do put in effort to make things comfortable. There are good facilities, sports teams, bike racks, and exercise groups. It's also in a good location.

      Cons

      There is a lack of direction from management, and a lot of bureaucracy and red tape for a medium sized company. The management is not willing give up control of the product, and are prone to changing their minds. The product is not robust, and development of new features is incredibly slow and inefficient. There are not many opportunities for growth within the company. Even though there are good facilities and good people, the culture is still one of distrust.

      avatar
      SiteMinder Response
      9y
      Thanks for taking the time to provide your feedback, if you'd like to discuss some of your frustrations further I'd be happy to listen, you can reach me at charlie.milne@siteminder.com
      3.0
      Mar 13, 2016

      Sales Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with a great group of nice people who are willing to help and support you

      Cons

      Small salary and waiting too long to get commissions on software you have sold ( About 3 months wait)

      Viewing 106 - 108 of 516 Reviews
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      Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.