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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      76% would recommend to a friend

      (516 total reviews)
      avatar

      Sankar Narayan

      84% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      516 reviews
      2.0
      Sep 17, 2017

      Service Desk Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people within Service Delivery dept

      Cons

      Lack of communication between other depts

      5.0
      May 16, 2017

      Winds Changing

      Training and implementation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Learning how to become a big company -Right staff settling into right roles -Focus on scaling and helping people develop

      Cons

      -Overcoming (we do things this way) -Helping product development focus externally

      avatar
      SiteMinder Response
      9y
      Thank you for the feedback, I think thats a pretty fair summation of where we are at right now.
      4.0
      Jan 27, 2017

      Good Company But Little Room For Career Growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everybody is very friendly with each other and hierarchies are very flat, particularly in the regional offices. There is a part-of-a-family kind of vibe and lots of employees socialise outside work. The work environment is professional - but relaxed - with generally casual dress code and drinks/snacks on Fridays. There is free toast and coffee all day and newly refurbished social area with games corner and TV. Everybody gets treated fairly and as real people. The management is usually part of the team. Due to its versatility and need to cover a range of services and technology, it's a great place to start a career and gain experience on a variety of levels and skills.

      Cons

      Only limited room for growth, especially once moved outside the 1st line customer facing teams. As the hierarchy is flat, there are not many levels to move vertically. People leave quite regularly, not because they don't enjoy the work, but because they feel like there is little to look forward to in terms of a long term career. Although the hierarchy is flat, head office in Sydney is not well connected to the rest of the company and there is an element of HO making decisions with little communication. Due to lack of comms, decisions made are hard to understand and sudden changes oftentimes cause problems further down the line.

      avatar
      SiteMinder Response
      9y
      Thanks for taking the time to share your views, I agree it is challenging to create career opportunities in a flat structure but it is it certainly something we are looking into. Our Exec have worked really hard this financial year to improve communications and connect better with our international offices so I'm disappointed to hear that this does not appear to be helping. I'll make sure your feedback is relayed to the team and if you'd like to discuss further drop me an email at charlie.milne@siteminder.com
      Viewing 103 - 105 of 516 Reviews
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      ReviewsSiteMinder reviews

      Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.