Good company but needs improvement - Training and Implementation Analyst SiteMinder Employee Review

3.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The company culture is nice. People is easy-going and willing to help. Mid management is well prepared and constantly interested in feedback. Location is great (city center) and the drinks on Fridays are a very good touch. The job never gets boring and I'm always learning new things. They were very helpful with relocation, bank stuff, etc. They are very flexible with paid holidays and you have bank holidays off. Apple equipment and a very strong team-work sense. Good communication with London offices and between departments. Overall I'm happy to work here but there is still room for improvement.

Cons

Salary and benefits are below average for the tech industry. This is a BIG handicap nowadays and a key point in employer branding. Two months in the role already and we have not being informed yet about the company benefits (just mentioned health insurance and pension but no idea in which degree). Not much room for promotion but time will say. They should hire more facilities personnel so services are well taken care off (many times there is no milk or coffee so need to be walking between kitchens looking for them). However the office is quite new so I expect things will get better after some time.

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SiteMinder Response
9y
I'm glad you are enjoying the culture, hopefully by now you have connected with Marianne or Sharon about benefits, they should be able to help you confirm the details. We have heard the feedback on salary, we undertake some pretty thorough salary benchmarking before we launched but perhaps the market has moved or we may not have hit the mark. We are reviewing the Galway service delivery salaries to confirm if we need to move the dial. As standard practise, we review the market data annually to ensure that we pay within the market rates.

Explore other reviews about SiteMinder

5.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership, strong teamwork and rewarding performance recognition.

Cons

Fast-paced environment that requires strong time management skills and adaptability to constant change.

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SiteMinder Response
7mo
Thanks for the taking the time to share your feedback with us.
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomous environment with good benefits

Cons

poor leadership and support for new hires

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