Good Company But Little Room For Career Growth - Anonymous employee SiteMinder Employee Review

4.0
Jan 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everybody is very friendly with each other and hierarchies are very flat, particularly in the regional offices. There is a part-of-a-family kind of vibe and lots of employees socialise outside work. The work environment is professional - but relaxed - with generally casual dress code and drinks/snacks on Fridays. There is free toast and coffee all day and newly refurbished social area with games corner and TV. Everybody gets treated fairly and as real people. The management is usually part of the team. Due to its versatility and need to cover a range of services and technology, it's a great place to start a career and gain experience on a variety of levels and skills.

Cons

Only limited room for growth, especially once moved outside the 1st line customer facing teams. As the hierarchy is flat, there are not many levels to move vertically. People leave quite regularly, not because they don't enjoy the work, but because they feel like there is little to look forward to in terms of a long term career. Although the hierarchy is flat, head office in Sydney is not well connected to the rest of the company and there is an element of HO making decisions with little communication. Due to lack of comms, decisions made are hard to understand and sudden changes oftentimes cause problems further down the line.

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SiteMinder Response
9y
Thanks for taking the time to share your views, I agree it is challenging to create career opportunities in a flat structure but it is it certainly something we are looking into. Our Exec have worked really hard this financial year to improve communications and connect better with our international offices so I'm disappointed to hear that this does not appear to be helping. I'll make sure your feedback is relayed to the team and if you'd like to discuss further drop me an email at charlie.milne@siteminder.com

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5.0
Oct 24, 2025
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CEO approval
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Pros

Supportive leadership, strong teamwork and rewarding performance recognition.

Cons

Fast-paced environment that requires strong time management skills and adaptability to constant change.

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SiteMinder Response
7mo
Thanks for the taking the time to share your feedback with us.
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomous environment with good benefits

Cons

poor leadership and support for new hires

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