SiteMinder reviews

3.9

77% would recommend to a friend

(516 total reviews)
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Sankar Narayan

85% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

516 reviews
5.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- Competitive salary - Amazing people & atmosphere - Flexible working (WFH) - Management is great - Opportunities to grow (not necessarily career pathing)

Cons

None really, compared to other roles I've had in Galway, this company really cares about its people and shows that. Any cons I list here would be just to fill the box.

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SiteMinder Response
3y
Thanks so much for taking the time to leave us a review. We really appreciate it and all the positive things you have to say. We do care about our people above all else and it's lovely to hear that that is apparent. I'm really happy also to read your positive comment about Management. We drive a culture among our managers of active listening , taking feedback on board and ensuring our team members feel supported and have the tools to be successful in your roles. Thanks again! Anna Kennedy, HR & Ops Director
4.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great People - Good starting point in your career - Very nice office location

Cons

- Very low pay for the time in Galway - Very little room for advancement

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SiteMinder Response
3y
Thank you for taking the time to write to us, and for your feedback supporting our EMEA teams in product. We have kicked off 2023 in a big way including EMEA wide visits across London, Berlin and Barcelona from our CEO, Sankar continuing to give us really insightful EMEA focus. We are happy that you enjoyed your time in our Galway office. We work hard to ensure we are competitive when it comes to pay and benefits. As part of our 2022 salary review we ensured time was invested in reviewing every single location in line with inflation and market and we are genuinely confident that we have been able to manage a transparent and open review process across the global business. Best of luck in your future endeavours and thanks again for the review. Many thanks Marie-Anne Varela. HR Director EMEA & AMERs
3.0
Jan 6, 2023

Sales

Recommend
CEO approval
Business Outlook

Pros

Good team thats supportive and

Cons

Mostly cold calling and running your own demos

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SiteMinder Response
3y
Thank you for taking the time to write to us,we love to see your feedback and the fact that you feel your team is very supportive. Unfortunately you left us hanging there a little by not finishing your sentence on what else you love about SiteMinder, , but we hope you had even more good things to say! As mentioned in other review responses, our Sales teams as always have a critical part to play in the delivery of our 2023 and beyond plans. Sales itself is a challenging vocation and everyday in a sales team can be different which is why so many of us love working within it - and probably why you find your own team so supportive. We do operate from a sales prospecting base and we work hard to ensure we find colleagues who want to own the phone and help prospective customers with the best hospitality software we have. We work hard to ensure that our customers are given the best experience of how our Platform can help their business and demo’ing to our customers is a brilliant part of that journey in showing our work in terms of a real return on investment. If you would like further support on the Demo process, or you are not quite getting the hang of how to run the best demo experience for your prospective customers, then your manager and our fantastic L&D team are able to help wherever you need it. Let us know how you get on and feel free to reach out to myself, your own manager or via Officevibe if you need anything further! Marie-Anne Varela HR Director EMEA & AMERs
Viewing 367 - 369 of 516 Reviews

Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.