Ricoh reviews

3.4

61% would recommend to a friend

(5,038 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Jul 27, 2016

Secure and Family type enterprise suit for sales profession

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Look after staff in terms of benefit and job security - Family type company and fit a 9-5 type employee - Great firm for sales professions who can move up the latter quickly

Cons

- Lack of investment in IT systems and out of date processes - Do not suit employee with ambitions - Highly political (more than most enterprise I have worked in) - Very slow / conservative in making business decisions - Base on this type of environment, it breeds many ineffective and under quality staff (Leeches), who have been their for many years (i.e., will not get hired else where at same level)

2.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Large company with good service on equipment and good product. Not much difference in equipment now days just a commodity.....sale ends up price is only factor which equals no commission

Cons

They introduce new product to sell every month, phones, IT service, software, scanning services ect , anything they can add to equipment sells to make extra profit . Ricoh is restructuring every month be point you do not know who sells what. Very sub par pay. Very high turnover, my territory had 4 previous account managers in last 2 years

5.0
May 23, 2016
Recommend
CEO approval
Business Outlook

Pros

This was a great place for advancing my career from retail sales to the corporate world. They took a chance on me, and provided excellent training. I learned enough to start my own business where I sell b2b.

Cons

It's extremely difficult. Cold Calling is depressing. The sales process is convoluted. This is a document management company...yet they don't use any of their own products.

Viewing 175 - 177 of 5,038 Reviews

Glassdoor has 6,040 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.