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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,543 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 25, 2023

      Experience very dependent on the teams you work with

      Lead engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free lunch - Decent work life balance - Pay i have seen to be also be good for few folks - Good hr initiatives in terms of many sessions like mental health, workshops, attempt at trainings etc. - If someone is okay to joining a team , doing work assigned irrespective of change in tech stack or direction, this org is okay

      Cons

      - India wing I'd say is a glorified service company than a product company where the goal is to cater to serving Rakuten's internal business. - So if someone is a purely a technical person with ambitions to growing and upskilling in tech and other good product options are available, this org would not be recommended. - There is very less intermobility within the org if you want to shift roles, very strongly controlled by managers - depending on your team, if the kind of work changes from business, you might need to reskill. You might need to shift from developer to devops than be allowed to change teams even after some time spent in the org - might not be a good place for people with ambitions on tech growth - Do what you are asked and you are good to go.

      1.0
      Feb 27, 2023

      Great team, terrible company

      Group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're lucky team culture is great English speaking Free food

      Cons

      Performance is largely based on the referral program (signing people up to phone plans) Bonuses are always cut, never 100% The company is free to move you whenever/ wherever they wish, against you and/or your manager's wishes. HR is completely unprofessional, not really on the company's side or your side. Needs a hard look at by upper management.

      Viewing 286 - 288 of 3,543 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.