Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Free food? Nice location? Rakuten points?

Cons

No actual benefits: just like any other Japanese company, you don't even have paid sick leave. They hire PMs from abroad but probably don't check their qualifications - these people are more like project managers. The salaries are very low, so they either get people who want to start their career in Japan and see this role as a stepping stone, OR highly incompetent people. The rituals make no sense, especially being required to listen to Mikitani talk every Monday morning at 8 am. While every other major company now allows their employees to chose if/when to work from home, Rakuten still requires you to spend 80% of the time in the office.

1.0
Apr 19, 2021

Not Care About Employee

Recommend
CEO approval
Business Outlook

Pros

Free lunch at the office

Cons

Forcing employee to go to office in Covid-19, and if you got the virus, the company have to responsibility to support you. You have to take day off and take care of yourself No allowance for book and necessary software, you have to buy IntelliJ for your own. Making employee by creating and changing a lot of rule. Showing that they don't trust their employee. Bad culture

2.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Standard enterprise behavior. 2. Get paid on time, get adequate leaves

Cons

1. No real innovation - works as an outsourced dev shop 2. Too much bureaucracy and internal politics. 3. HR is highly incompetent 4. Too much brittleness in procedures. Lack of young blood from tier-1 institutes shows its effects. 5. Too less pay and very low work life balance.

Viewing 289 - 291 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.