Prudential reviews

3.7

66% would recommend to a friend

(5,228 total reviews)
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Andrew Sullivan

56% approve of CEO

57% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Structure Resources of a large company Mild work environment Great benefits

Cons

Average pay Slight shallowness to the inclusion ' corporate environment' - they like to do things the keep people thinking it's a family, but it's a job. Not a great paying one. Let me just do my thing and that's it. As a CSR you're the face of the company to customers but you're the lowest pay and deal with angry/distraught individuals daily with no real power to help them.

1.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home.

Cons

Tactics the company uses to generate leads. They hound people on the phone that they need to call immediately because their current insurance may be insufficient for their needs. They send misleading direct mail pieces to entice people to call. A guide usually transfers a person to a sales agent and the consumer has no idea what it's about. A lot of angry consumers as a result.

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Prudential Response
4y
Thank you for feedback. I am very sorry to hear about your experience, please contact us and give us the opportunity to better understand your perspective and how we may improve. https://assurance.com/contact-us
1.0
Aug 20, 2021

Run Away...

Recommend
CEO approval
Business Outlook

Pros

Some of the people are friendly I got my own cubicle

Cons

This place was a horror show. So you work for no salary, commission only under the following pretenses: - You will get 200 clients! - We are going well beyond insurance and actively pursuing financial planning! - The leads are great! Really the title should be "Overglorified Client Service Associate". They pay you nothing and expect you to provide tons of service to existing insurance clients of whom you have virtually zero chance of selling anything to (no lie - the lead close rate is 1%). So you're basically duped into thinking you can sell, but instead spend your time servicing their clients without earning a salary. After training and a month of doing this job I was a bit bemused over the whole thing. It was an elegant scam. The manager expected folks to come in at the height of the pandemic to pound the phones and send hundreds of letters (with handwritten addresses). Every client outreach was an opportunity to sell (though none of these clients had any money and certainly didn't want more insurance)! And the boss would sneak out every day between 2-3 (ie no jacket, not carrying anything - did he think folks wouldn't catch on??) I took a chance because I was still getting severance from my last job. They gave me a small signing bonus and are forcing me to pay it back because I was not there long enough. It amounts to less than $2K per month and I made that case that I created a lot of leads and helped with them on my way out and serviced a ton of clients. They still want it back! We'd get almost daily emails about their wokeness, but when given the chance to do the right thing and let me keep the money for the work I did, the demand it back. Bottom line is they don't really care about people and the wokness is just a marketing ploy.

Viewing 265 - 267 of 5,228 Reviews

Glassdoor has 6,921 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.