Item: Prudential
Rating: 1
Author: Current employee - Customer Service Representative (CSR)

Question 1

Is Prudential a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Prudential have rated their employer with 2.9 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Prudential employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at Prudential now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Prudential.

Question 2

Does Prudential pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Prudential with 2.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 26.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Prudential.

Question 3

How happy are Customer Service Representative CSR professionals working at Prudential?

Accepted Answer

33% of Customer Service Representative CSR employees at Prudential would recommend their employer to a friend. This rating has decreased by 47% in the past 12 months. Customer Service Representative CSR professionals have also rated Prudential with a 3.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Prudential?

Accepted Answer

Financial Advisor (262), Director (148), Manager (109), Vice President (108), Insurance Agent (103), Financial Professional (99), Customer Service Representative (96), Financial Professional Associate (93), Life Planner (87), Intern (71), Software Engineer (58), Analyst (54), Financial Planner (54), Financial Consultant (53), Medicare Sales Agent (49)

Question 5

What are the pros of working at Prudential according to real employee reviews?

Accepted Answer

"Great benefits and investment into technology" ((in 629 reviews)); "The people are great that work at PRU and the company seems to genuinely care about their employees." ((in 398 reviews)); "Good work life balance and lenient" ((in 390 reviews)); "Great Culture and put effort into their new hires" ((in 221 reviews)); "Good pay if you can hustle and be self sufficient" ((in 213 reviews))

Question 6

What are the cons of working at Prudential according to real employee reviews?

Accepted Answer

"Poor management: They make you split your commissions with other advisors that have been with the company for a while." ((in 172 reviews)); "no salary to begin so its pretty sink or swim for the first two years." ((in 125 reviews)); "Commission only and slow pay" ((in 107 reviews)); "Bad Managers in the wrong roles." ((in 103 reviews)); "Senior leadership expectations are very unrealistic and selfish" ((in 61 reviews))

Prudential

Prudential Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Meh

Top companies for "Compensation and Benefits" near you

Jobs at Prudential

Prudential reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Prudential reviews FAQs

Jobs at Prudential