Horrible leads: prospects who make less than $12,000 a year. Wait times of 45 minutes??? They do outbound calls and the majority of people have no interest and ask to be put on Do Not Call list. They have very bad computer systems (a joke), no support with the numerous problems. Problems such as need to change payment date: can't. Have to start application all over again. Client gives incorrect health information but finally has correct information: can't change application while still in the process? Client doesn't have the money to cover premium; multiple contacts and still no luck. Many prospects are only eligible for Final Expense Insurance. $150 a month for $5,000 face value. Do the calculations. They play so many 'games' with the way leads are transferred. I can't even guess them all; week by week they change mostly for the worse. Recently, while waiting as long as 25 minutes for lead calls, I received calls from people for health insurance (I don't sell) to file a claim with Global life, to place an order for food, from an Amish woman who wanted me to work for her multi-level marketing company, from lots of people who asked to be put on the Do Not Call list, from people who are looking to replace their existing life insurance (I can't do that at this company and have to transfer?), and so many more useless leads. It's a hard way to make a living with these kinds of mistakes, leads and no support at all from system problems and application problems. what possessed Prudential to purchase them for $2.35 billion is baffling to me????
