Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Prudential

      Engaged Employer

      Prudential reviews

      3.7

      66% would recommend to a friend

      (5,229 total reviews)
      avatar

      Andrew Sullivan

      59% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Prudential has an employee rating of 3.7 out of 5 stars, based on 5,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      5K reviews
      3.0
      Feb 16, 2023

      Attendance

      Medicare sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people to work with, good commission for brand new agent and good hourly pay, great benefits as well, great AEP extra incentives for W2 employees

      Cons

      no 401k matching, no sick time, but has PTO available, but when you dont have enough PTO and get sick you get attendance points and if you are wanting to transition to their 1099 contract job they want you to work until the end of the current month or you wont be eligible. Im currently working from home and has flu including my 3 young kids but since i dont have enough PTO if i resigned early they wont let me transition to 1099, if i miss work then i get fire.

      5.0
      Feb 10, 2023

      Best place I’ve ever worked, dream job, dream company.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I landed at Prudential, I found my home. I have done better here than any other company I’ve worked for. They are supportive, inclusive and champion diversity. They build you up for success and there are lots of opportunities to grow, personally and professionally. I am not micromanaged which motivates me to always be my best. They are centered on the clients by being centered on their people.

      Cons

      Technology. Does any insurance company do this well? Being systems into the 21st century. And stop outsourcing call centers offshore.

      2.0
      Jan 31, 2023

      Thrown to the wolves

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good perks, decent pay for a call center.

      Cons

      Terrible training. Terrible support when finally through training. They rely strictly on chat for assistance and managers tell you to “reach out to a senior res presentation” for help. When I’m reality those representatives have no incentive to help you, so why would they. You’re stuck on calls waiting for assistance and never receive a response. If you do. The call is already over by then. Everyone has a different understanding of product. Ask 5 different senior reps a question, you will get 5 different answers. Lack of adequate training and support makes this job a nightmare unfortunately. No help line for support. Just chat.

      Viewing 478 - 480 of 5,229 Reviews
      Related searches: Prudential jobs | Prudential salaries | Prudential benefits | Prudential interviews | Prudential conversations
      ReviewsPrudential reviews

      Glassdoor has 6,921 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.