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      Prudential

      Engaged Employer

      Prudential reviews

      3.7

      66% would recommend to a friend

      (5,229 total reviews)
      avatar

      Andrew Sullivan

      59% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Prudential has an employee rating of 3.7 out of 5 stars, based on 5,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      5K reviews
      5.0
      May 8, 2023

      Great Company

      Customer service professional (csp)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome benefits, culture and pay. Most holidays are given off and you have almost 4 weeks of PTO to start. On holidays you do work, they give hours off the phone. Bonuses come just about every year.

      Cons

      It takes approximately 1 year to be fully trained. With every training, you must pass mock calls and knowledge checks which can be pretty stressful. You can't apply for any positions within the business until after 18 months.

      2.0
      Mar 18, 2023

      It Was Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are decent and my co workers are good. There is cash balance annuity pension.

      Cons

      Lots of middle management has left and new management is undertrained. Expectations used to be manageable but with “transformations” happening the shift in expectations have become unmanageable. New hires do not last and management takes forever to onboard new employees. There is also the issue of antiquated IT systems and numerous contradictory ways to get the information you need to do your job. With new expectations these outdated systems hold you back and lead to bad outcomes for anyone involved. The point of the job is to help people, we cannot help them when organizationally we are setup with IT infrastructure from the 2000nds and everyone else has different ways to do things. There is no standardization in processes, middle management is constantly changing, IT is outdated, and turnover is a huge problem.It’s time to head for the door.

      1.0
      Feb 24, 2023

      Employment -Revolving door policies

      Executive -vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inflated salaries .. .. ..

      Cons

      Worst company I have worked for. * Inferior Training * Clueless Department Managers * Deplorable benefits

      Viewing 475 - 477 of 5,229 Reviews
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      ReviewsPrudential reviews

      Glassdoor has 6,921 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.